Privacy Policy

Last Updated: October 14, 2026

1. Purpose and Scope

Welcome to Delta Landscape Services ("Company," "we," "us," or "our"). This Privacy Policy ("Policy") outlines how we collect, use, share, and protect your personal information when you visit our website delta-landscape.com and any related subpages (the "Website").

This Policy applies when you:

  • Visit or browse our Website.

  • Submit a contact form, quote request, or employment application on our Website.

  • Opt into our email newsletter or marketing communications.

This Policy does not cover data collected offline or via third-party websites or platforms, including affiliates or service providers.

This Policy describes our data practices. Where required by applicable law, we will obtain your consent before collecting or processing your personal information. By providing your information through forms on our Website, you consent to the practices described in this Policy. For browsing data and cookies, please see Section 6.

2. Age Requirements

We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not submit any personal information to us. If we learn that we have inadvertently collected personal information from someone under 16, we will promptly delete it.

If you believe we have collected such information, please contact us at info@delta-landscape.com.

3. Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so. Depending on the circumstances, we rely on one or more of the following:

  • Contract Performance. Processing that is necessary to provide services you request from us, such as preparing a quote or delivering landscape services.

  • Legitimate Interests. Processing that is necessary for our legitimate business interests (such as improving our Website, marketing our services, or preventing fraud), provided those interests are not overridden by your rights.

  • Consent. Where you have given us clear, affirmative consent to process your data for a specific purpose, such as subscribing to our newsletter. You may withdraw consent at any time.

  • Legal Obligation. Processing that is necessary for us to comply with applicable laws, regulations, or legal processes.

4. Information We Collect

We collect various types of personal information from you, which may include:

  • Personal Identifiers. Name, email address, phone number, company name, and property or mailing address.

  • Geolocation Data. IP address and general location data from your device.

  • Internet and Device Activity. Browser type, operating system, and browsing behavior on our Website.

  • Employment Application Information. Information you provide when applying for a position with us, such as your contact details, work history, availability, and qualifications.

  • Customer Service Records. Records of communications with our team, including emails, form submissions, and phone call records.

This data is collected directly from you when you provide it (e.g., when you submit a form) or automatically via cookies and other tracking technologies when you browse our Website.

5. Sources of Information

Your personal information may be collected from the following sources, including, but not limited to:

  • Directly from You. When you fill out a contact form, request a quote, submit an employment application, or subscribe to our newsletter.

  • Third Parties:

  • Analytics Providers. Such as Squarespace Analytics and Google Analytics, to monitor traffic and understand how users interact with our Website, and Google Search Console, which provides aggregated data about how our Website appears in search results.

  • Social Media Platforms. If you interact with our content on social media, those platforms may share your data with us.

  • Email Marketing Platforms. We collect data through our email marketing provider (Klaviyo) when you subscribe to our newsletter.

  • Automated Data Collection. We use cookies and similar technologies to collect data on how you interact with our Website, including your browsing behavior, device information, and IP address. For more detail on our use of cookies and tracking technologies, see Section 6 below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how you use our Website. We use the following categories of cookies:

  • Strictly Necessary Cookies. Required for the Website to function properly (e.g., session management, security). These cookies cannot be disabled.

  • Performance and Analytics Cookies. Help us understand how visitors interact with our Website by collecting usage data. These cookies are used to improve Website functionality. We use Squarespace Analytics and Google Analytics for this purpose.

  • Functional Cookies. Allow us to remember your preferences and settings, such as newsletter sign-up form display, to personalize your experience.

We do not use advertising, targeting, or retargeting cookies on our Website.

You can manage your cookie preferences through your browser settings. For more information on how we share data, see Section 8 (Data Sharing, Sale, and Sharing).

7. How We Use Your Information

Your personal information may be used for the following purposes:

  • To respond to inquiries and provide quotes. We use the information you submit to contact you, assess your property's needs, and prepare proposals for our services.

  • To communicate with you about our services. We may contact you via email, phone, or other channels about your inquiry, scheduled work, or service changes.

  • To review employment applications. We use information submitted through our English and Spanish employment applications to evaluate candidates and contact applicants about open positions.

  • To deliver marketing and promotional content that may interest you. We send our newsletter, seasonal landscape tips, and updates about our services to subscribers who have opted in.

  • To comply with legal obligations and protect our legal rights. We may use your data to comply with applicable laws, regulations, and respond to lawful requests, or to enforce our Terms and Conditions and other agreements.

  • To improve Website performance based on analytics. We analyze data on how users interact with our Website to make improvements.

  • To support customer relationship management (CRM) activities. We may use your data in our CRM system to maintain customer profiles, track interactions, and deliver personalized customer support.

  • To generate testimonials or case studies for marketing purposes. If you have shared positive feedback or testimonials with us, we may use that information (with your consent) to create case studies, testimonials, or other promotional materials.

8. Data Sharing, Sale, and Sharing

We are committed to being transparent about how your personal information is shared or disclosed. Your personal data may be shared with the following parties for the purposes outlined below:

  • Service Providers. We may share your information with trusted third-party service providers who assist in the operation of our business, including:

  • Email Marketing and Automation Tools. Services like Klaviyo to help us manage email communications and deliver our newsletter.

  • Hosting and IT Support. Web hosting services such as Squarespace, and IT vendors responsible for maintaining our Website and ensuring its security.

  • Analytics Providers. Tools such as Squarespace Analytics, Google Analytics, and Google Search Console to help us understand Website performance, search visibility, and user behavior.

  • Marketing Agencies. Our marketing partners who help us manage our Website and communications on our behalf.

  • Legal Authorities. We may disclose your personal information when required to do so by law, regulation, or legal process, including:

  • In response to a court order, subpoena, or other governmental request.

  • To protect our legal rights, privacy, safety, or property, or that of our employees, customers, or others.

  • Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of our assets, your personal information may be transferred to a third party as part of the transaction. In such cases, we will notify you of any significant changes regarding the handling of your personal information.

  • Non-Personally Identifiable Information. We may share aggregated or de-identified data that cannot reasonably be used to identify you. This type of information may be shared freely with third parties for analytics, research, or marketing purposes.

  • Consent-Based Sharing. In any other situation where we need to share your personal information, we will do so only with your explicit consent.

Sale and Sharing of Personal Information

We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"). We do not use third-party advertising pixels, retargeting tools, or similar technologies on our Website.

If our practices change, we will update this Policy and provide any opt-out mechanisms required by applicable law before doing so.

Managing Your Data Sharing Preferences

You may manage your data sharing preferences through any of the following methods:

  • Enable a Global Privacy Control (GPC) signal in your browser (see Section 10 below).

  • Adjust your cookie preferences through your browser settings.

  • Opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

  • Opt out of marketing communications via the unsubscribe link in any of our emails.

  • Contact us directly at info@delta-landscape.com to opt out of specific types of data sharing.

Please note that once your data is shared with a third-party service provider or partner, their privacy practices and policies will apply. We encourage you to review the privacy policies of any third-party websites or services you engage with.

International Data Transfers

If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our third-party service providers operate. We take steps to ensure such transfers comply with applicable data protection laws, such as the GDPR, by implementing standard contractual clauses or similar legal mechanisms.

9. Consumer Rights

You have certain rights regarding your personal data under applicable privacy laws. The specific rights available to you depend on your jurisdiction.

Rights Available to All Users

  • Right to Access. Request access to the personal data we hold about you.

  • Right to Correction. Request correction of inaccurate or incomplete data.

  • Right to Deletion. Request the deletion of your personal data (subject to legal exceptions).

  • Right to Opt-Out. Opt out of the sale or sharing of your data or targeted advertising, should we engage in these activities in the future. See Section 8 for available methods to manage your preferences.

  • Right to Data Portability. Request transfer of your data to another provider in a commonly used format.

Additional Rights for California Residents (CCPA/CPRA)

  • Right to Know. Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your data.

  • Right to Limit Use of Sensitive Personal Information. Direct us to limit the use and disclosure of your sensitive personal information to purposes necessary to provide the services you request.

  • Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.

  • Right to Opt Out of Sale and Sharing. Opt out of both the sale of your personal information and the sharing of your personal information for cross-context behavioral advertising.

Additional Rights for EU/UK Residents (GDPR/UK GDPR)

  • Right to Restrict Processing. Request that we restrict the processing of your personal data in certain circumstances (e.g., while we verify the accuracy of your data).

  • Right to Object. Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent. Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing conducted before withdrawal.

  • Right to Lodge a Complaint. File a complaint with your local data protection supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@delta-landscape.com or use the contact methods listed in Section 14 (Contact Us) below. We will respond to verifiable requests within the timeframes required by applicable law (generally 45 days for CCPA/CPRA requests and 30 days for GDPR requests, with extensions permitted where necessary).

We may need to verify your identity before processing your request. If you use an authorized agent to submit a request on your behalf, we may require proof of authorization.

Right to Appeal

If we decline to take action on your request, you have the right to appeal our decision. To submit an appeal, contact us at info@delta-landscape.com with the subject line "Privacy Rights Appeal." We will respond to appeals within the timeframe required by applicable law. If your appeal is denied, you may contact your state attorney general or applicable data protection authority.

10. Do Not Track and Global Privacy Control (GPC)

We do not sell or share personal information for cross-context behavioral advertising. If that changes, we will treat Global Privacy Control (GPC) signals from your browser as a valid opt-out request for the sale and sharing of personal information associated with that browser, as required by applicable law.

With respect to Do Not Track (DNT) browser signals, there is currently no industry-wide standard for how websites should respond to DNT signals. We will update this Policy if a uniform standard is adopted.

For more details on GPC, visit https://globalprivacycontrol.org.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. The following general retention guidelines apply:

  • Customer and service records: Retained for the duration of our business relationship, plus 7 years to comply with tax, accounting, and legal obligations.

  • Employment application records: Retained for 4 years from the date of application, as required by applicable employment law.

  • Marketing data: Retained until you unsubscribe or request deletion.

  • Analytics and cookie data: Retained for up to 14 months.

  • Legal and compliance records: Retained as required by applicable law.

After the applicable retention period, we will securely delete or anonymize your personal data unless retention is required by law. You can request deletion of your data by contacting us, except in cases where retention is required by law.

12. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page reflects the latest version. If material changes are made, we will notify you via email or post a notice on our Website.

Your continued use of the Website following such changes indicates your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or would like to exercise your privacy rights, you can reach us using the following contact methods: